Privacy Policy

JAK Square Events (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you purchase tickets or interact with our website.

1. Information We Collect

When you use our website to purchase tickets or contact us, we may collect the following information:

Personal Information: Full name, email address, phone number, and billing details.
Payment Information: Payment is processed securely via Stripe. We do not store your card details. Stripe may collect information such as your card number, expiration date, and security code in accordance with their Privacy Policy.
Device & Usage Information: IP address, browser type, and usage activity to improve our website and services.

2. How We Use Your Information

We use your information to:

Process ticket purchases and send confirmations.
Communicate event updates, cancellations, or important information.
Provide customer support.
Improve our website, services, and event offerings.
Comply with legal obligations.

3. Payment Processing

All payments are handled by Stripe. You can pay securely using credit/debit cards or Google Pay. We do not have access to your full card details. Stripe processes transactions in compliance with PCI-DSS (Payment Card Industry Data Security Standard).

For more details, please review Stripe’s Privacy Policy.

4. Sharing of Information

We do not sell or rent your personal information. We only share your data with:

Payment processors (Stripe, Google Pay) for secure transactions.
Service providers who help us run our website and events.
Legal authorities if required by law or to protect our rights.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to:

Provide our services.
Comply with legal and accounting obligations.
Resolve disputes and enforce agreements.

7. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your personal data (subject to legal obligations).
Withdraw consent for marketing communications.

To exercise your rights, please contact us at info@jaksquare.uk

8. Cookies & Tracking

Our website may use cookies to improve functionality, enhance user experience, and analyze site traffic. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

JAK Square Events
Email: info@jaksquare.uk